Frequently asked questions

DO YOU MAKE CUSTOM ORDERS?

Yes, we do make custom orders, depending on availability. Please fill out the contact form on the home page with your ideas, and we will let you know if it’s possible.

where do you ship?

We are only shipping in the US at this time.

Local pick-up is available for those in the Wilmington, NC area. Select the “local pick-up” option at check out and we will reach out.

What is your return / exchange policy?

Returns are not accepted at this time. Exchanges are accepted, but customers are responsible for exchange shipping costs.

If you have any issues with your order, please fill out the contact form on the home page.

what if everything is sold OUT?

Follow @sweetpotatoceramics on Instagram to learn about upcoming shop updates.